Introduction

How Are You, Mom? ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Our commitment: We will never sell your personal information to third parties. Your trust is essential to us.

Information We Collect

Information You Provide

When you sign up for our services, contact us, or interact with our website, we may collect:

Contact information: Name, email address, phone number
Account information: Username, password, profile details
Payment information: Credit card details (processed securely through our payment provider)
Communications: Messages you send us, feedback, and support requests

Information Collected Automatically

When you visit our website, we may automatically collect:

Device and browser information
IP address and location data
Pages visited and time spent on our site
Referring website or source

How We Use Your Information

We use your information to:

Provide and improve our support group services
Process payments and manage your subscription
Send you important updates about your account or our services
Respond to your questions and provide customer support
Send newsletters and marketing communications (with your consent)
Analyze website usage to improve user experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers: With trusted third parties who help us operate our business (payment processors, email services, hosting providers)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets
With your consent: When you explicitly agree to share your information

Confidentiality in Support Groups

What happens in the group stays in the group. We take confidentiality seriously. Personal stories and discussions shared during support group sessions are confidential and should not be shared outside the group by any participant.

While we cannot control what other participants do with information shared in sessions, we establish clear confidentiality guidelines and expect all members to respect each other's privacy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure payment processing through PCI-compliant providers
Regular security assessments and updates
Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request your data in a portable format

To exercise any of these rights, please contact us at privacy@howareyoumom.com.

Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

Remember your preferences
Understand how you use our site
Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect some functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@howareyoumom.com
Contact form: Contact page